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8: Regulating the Heat (211)
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Question 1 of 4
1. Question
What is not a challenge in getting people’s attention as you are trying to lead a change?
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Question 2 of 4
2. Question
In order to make your case for change, you should spend more energy on the compelling facts and less time on providing a “frame.”
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Question 3 of 4
3. Question
Metaphors are helpful in communication because they are “loaded” with more meaning than a description of the facts.
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Question 4 of 4
4. Question
What is not a good process for people who are being led through change?
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